1.About this policy
This Privacy Policy explains how Casper Global Private Limited (“Casper”, “we”, “us”), a Casper Wealth group company, collects, uses, shares and protects your personal data when you use the Oversea app and website (the “Platform”) and its services (the “Services”).
The Platform is currently open to internal users only and offers Services. We will update this policy before we launch additional Services.
Please read it with our Terms of Use. By using the Platform you confirm you have read this policy.
2.Data we collect
In the app
When you sign up, we collect:
- Mobile number and country code
- OTP verification result
- Invite code, if you enter one
- Approximate location from your IP address
- Automated bot-check signals from your device
- Basic device and usage data (device model, operating system, app version, crash logs)
On WhatsApp
When you tap a Service, the app opens a WhatsApp chat with our team. There we ask only for the details and documents that Service needs, and you choose what to send. We use them only to deliver that Service.
We never ask for your Income Tax portal or bank passwords, or for card numbers. WhatsApp is run by Meta, so your use of it is also covered by WhatsApp’s own terms (opens in a new tab) and privacy policy (opens in a new tab).
3.How we use your data
- To create and manage your account and verify your identity.
- To deliver the Service you request and update you on its status.
- To pass your details to the Partner CA, bank or government portal handling your request.
- To answer your questions and handle complaints.
- To keep the Platform secure, prevent fraud and fix problems.
- To meet legal, tax and regulatory obligations.
- To send you updates about the Platform. You can opt out of promotional messages at any time.
We do not sell your personal data, and we do not use it for third-party advertising.
We process your data based on your consent and, where the law allows, for the legitimate uses listed above. You can withdraw consent at any time (see Section 7); this may stop us from delivering a Service.
5.Where we store it
Your data is stored on secure servers in AWS. Because our users live outside India and our Services relate to India, your data may be transferred between your country of residence, India and UAE / other. Where we transfer data across borders, we take steps to protect it as required by applicable law.
6.How long we keep it
We keep your data while your account is open and for as long as needed to finish your requests. After that we delete or anonymise it, unless the law requires us to keep it longer (for example, tax records may need to be kept for several years).
7.Your rights
You can ask us to:
- see the data we hold about you;
- correct or update it;
- delete it, subject to legal retention duties;
- withdraw consent you have given;
- stop sending you promotional messages; and
- nominate someone to exercise these rights if you die or become unable to.
To use any of these rights, write to support@overseawealth.com. You can delete your account by emailing us at support@overseawealth.com. We may need to verify your identity first.
8.Security
We use encryption, access controls and limited staff access to protect your data. No system is fully secure, so please keep your login details and phone private. If a breach affects your data, we will inform you and the relevant authorities as the law requires.
10.Children
The Platform is only for people aged 18 or over. We do not knowingly collect data from children. If we learn we have, we will delete it.
11.Changes to this policy
This is an interim policy and will be replaced by a fuller version. We will notify you in the app or by email before material changes apply.
12.Grievances and contact
If you have a question or complaint about your data, contact our Grievance Officer. We will respond within the time the law requires, and in any case within 30 days.
- Name
- Vishnu Karthikeyan
If you are not satisfied with our response, you may complain to the data protection authority where you live.